1. What is Grenera Organics all about?
Grenera Organics is a farm-based wellness brand that produces 100% natural and organic superfoods, including Moringa, Herbal Teas, and Health Mixes, to help you eat healthily every day.
2. What does “Farm to Formula” mean?
It means our products come directly from our own organic farms — we grow, harvest, process, and pack everything ourselves to ensure freshness and traceability.
3. Are your products certified organic?
Yes. Our farms and processing units adhere to certified organic practices, ensuring that every product is chemical-free and naturally grown.
4. Where are your farms located?
Our organic farms are located in Tamil Nadu, India, where nutrient-rich soil and pure water help us cultivate the highest-quality Moringa and other superfoods.
5. What makes Grenera Organics different from other brands?
We manage every step from seed to shelf, guaranteeing consistent quality, freshness, and complete transparency for our customers.
6. Are your products 100% natural?
Yes. All our ingredients are plant-based, non-GMO, and free from preservatives, artificial colours, and Flavors.
7. Do you use any chemicals or pesticides?
No. We strictly follow organic cultivation practices without using chemical pesticides or synthetic fertilizers.
8. How are the products processed?
We use low-temperature drying and minimal processing to retain nutrients, color, and flavor naturally.
9. What types of products do you offer?
We offer Moringa-based health foods, herbal teas, nutrition powders, and ready-to-cook mixes such as Moringa Soup Mix and Moringa Rice Mix.
10. How should I use your products?
Each product comes with clear instructions on the pack.
Examples:
- Add Moringa Soup Mix to hot water.
- Mix Moringa Rice Mix with cooked rice.
- Blend Moringa Powder in smoothies or soups.
11. Are your products suitable for everyone?
Yes. Our products are suitable for all age groups. For specific health conditions, it’s best to consult a healthcare professional.
12. Are Grenera products vegan and gluten-free?
Yes. Most of our products are 100% vegan, gluten-free, and suitable for all diets.
13. How should I store the products?
Store them in a cool, dry place, away from moisture and sunlight. Always reseal the pouch tightly after use.
14. How fresh are your products?
We produce and pack in small batches to maintain maximum freshness and nutritional values.
15. Do you test your products for quality?
Yes. Each batch is tested for purity, nutrition, and safety in certified labs before reaching you.
16. What packaging do you use?
We use eco-friendly, food-safe packaging that keeps the product fresh while being kind to the environment.
17. Do you offer bulk or wholesale options?
Yes. We supply in bulk to retailers, stores, and export buyers. You can contact our team through the Contact Us page.
18. Can I visit your farm?
We occasionally host farm tours and organic awareness sessions. Keep an eye on our social media for updates.
19. How can I order your products?
You can buy directly from our website or from trusted platforms like Amazon, Flipkart, and Meesho.
20. How long does delivery take?
Delivery usually takes 3–7 business days, depending on your location.
21. What if I receive a damaged or wrong product?
Please contact us within 48 hours of delivery with your order details and photo. We’ll arrange a quick replacement or refund.
22. Do you offer combo packs or discounts?
Yes! We offer combo packs and seasonal discounts for better value.
23. Do you export internationally?
Yes. Grenera Organics exports to several countries, sharing the goodness of Indian superfoods worldwide
24. How can I contact customer support?
You can reach us via our Contact Us page, email, or through our social media handles. We’re happy to help with product info or order updates.
